At Teva Canada, we’re committed to caring for caregivers.

If you’re a family member or friend providing unpaid care to a loved one with a physical, cognitive or mental health condition, then you’re a caregiver—a vital resource, a critical healthcare partner and an individual with your own needs.

At Teva, our goal is to help everyone live to their fullest potential. That includes recognizing the millions of Canadians like you, who do the tireless, everyday work of providing care—we want to help you with your own needs, including health challenges, as you help your loved one.¹

COVID-19 is increasing the number of Canadians requiring caregiver information and support.

Learn how to protect yourself and others in the home, as well as those in your community.

Advice for caregivers

Caregiver resources from Teva

We’ve made the following resources available as printable downloads. Just click on the title to download the document:

My Caregiver Handbook

Download this booklet for tips that will help you navigate your healthcare system more easily and efficiently—and take care of yourself and your loved one in an optimal way.

Tracking My Support Network

To help you track your support network, and share the information with your pharmacist, download and fill in this worksheet.

Caregiver Self-Assessment

Download this self-assessment form to keep track of any possible signs of burnout or fatigue—because you have to take care of yourself, too!

My Pharmacy Checklist

Download this checklist form that will help you prepare a list of the health conditions and treatments of the person in your care—which you can then share with your pharmacist.

Multiple Sclerosis: A Guide for Caregivers

Are you a caregiver for someone who has multiple sclerosis? Download this handbook to get practical advice on being a healthy care partner.

Dementia: A Guide for Caregivers

Are you a caregiver for someone who has dementia? Download this handbook to discover practical ways you can live life to the fullest while caring for your loved one.

Cancer: A Guide for Caregivers

Are you a caregiver for someone who has cancer? Download this handbook to get advice, information and support.

Care during cancer: Teva Canada’s podcast series

Do you care for someone who has cancer? Listen to Teva Canada’s podcast, Care during cancer: Information for patients, families and caregivers, for insights on how to make the care journey easier for you and your family.

Listen to the podcast here.

Looking for more caregiver resources?

Check out TevaCanada.com/Caregivers for even more downloadable resources to help you during your caregiver journey:

apps for caregivers
guides for additional conditions, such as ADHD and HIV/AIDS
checklists to help you prepare for a doctor’s visit and set healthy boundaries as a caregiver
and more!

To access these resources, visit TevaCanada.com/Caregivers.

Find a pharmacy that is ready to care for you

Throughout Canada, a number of pharmacies have received accredited training to help offer support to caregivers. These pharmacies can help you on your care journey, to strengthen your relationship with your pharmacist, and to find networks of support.

Check out the map below to find a pharmacy that has been trained to help support caregivers.

PLEASE NOTE: The below map is provided as a courtesy to indicate pharmacies that have voluntarily completed training to support caregivers. Because this is a relatively new initiative, you may not yet have a caregiver-friendly pharmacy in your area. Feel free to share this website with your pharmacist and encourage them to consider becoming a caregiver-friendly pharmacy.

National and provincial resources

Choose from the following resources for caregivers.

Canadian Abilities Foundation
An online guide with a wide range of resources, including an online magazine, Caregiver Solutions, and more.
Canadian Hospice Palliative Care Association
CHPCA is the national voice for hospice palliative care in Canada, advocating for quality end-of-life/hospice palliative care in Canada. They provide resources to family caregivers.
Canadian Virtual Hospice
Canada’s largest repository of information on palliative and end-of-life care for patients, family caregivers, healthcare providers, researchers and educators. The website provides discussion forums and professional advice free of charge.
Caregiving Matters
An internet-based registered charity offering education and support to family caregivers.
Carers Canada
Carers Canada embodies and reinforces the national and international movements to ensure that carers are recognized by and included in social policy.
Huddol
An online community dedicated to all topics caregiving and health. Talk with experts and meet other caregivers like you. Learn, share and connect with the largest online caregiver support network in Canada.

Caregivers Alberta
Caregivers Alberta is an organization of caregivers, for caregivers. They focus on caregivers as individuals, helping them maintain their well-being rather than teaching them how to be better caregivers.
Family Caregivers of British Columbia
A non-profit society whose mission is to improve the quality of life for family caregivers through support, information and education. They provide leadership to strengthen the voice of family caregivers and promote the significance of their role.
Caregivers Nova Scotia
Caregivers Nova Scotia provides free programs, services, information and advocacy for family and friend caregivers.
CaregiverExchange
This site aims to connect family caregivers with a wide range of information, services, and supports available in Ontario.
Ontario Caregiver Coalition
A group of individuals and organizations dedicated to recognizing the importance of unpaid caregivers in Ontario by raising awareness of the value they add to the healthcare system, and by advocating for improved, fair access to needed supports.
L’APPUI
Servicing the province of Quebec, l’Appui pour les proches aidants d’aînés was created in 2009 to help improve the quality of life of those providing care to older adults by facilitating their daily tasks and ensuring that they take full advantage of available resources.
Regroupement des aidants naturels du Québec (RANQ)
The RANQ is an organization in Quebec that aims to improve the quality of life of caregivers in Quebec.

Teva Canada develops treatment options for Canadians across many therapeutic areas. The following health charities and organizations serve caregivers and patients in the areas where we work.

Alzheimer Society of Canada
Through community programs and services, the Alzheimer Society of Canada works across the country to improve the quality of life for Canadians affected by Alzheimer’s disease and other dementias, and to advance the search for the cause and cure.
Autism Canada
Autism Canada advocates for and supports Canadians with autism and their families.
Canadian Cancer Society
The Canadian Cancer Society is a national community-based organization of volunteers whose mission is to eradicate cancer and enhance the quality of life of people living with cancer.
Multiple Sclerosis Society of Canada
The MS Society provides services to people with multiple sclerosis and their families, and funds research to find the cause of and cure for this disease.
Parkinson Canada
Parkinson Canada provides support services and education to people living with Parkinson’s disease, their families and the healthcare professionals who treat them.

Access information on different financial benefits programs available for caregivers through the Government of Canada.

Accessible Transportation Directorate—Canadian Transportation Agency
In federally regulated transportation services and facilities, this agency ensures that undue obstacles are removed.
Canada Mortgage and Housing Corporation (CMHC)
If you need to modify a dwelling to make it more accessible, you may qualify for financial assistance from CMHC.
Canada Revenue Agency (CRA)
Caregiver incentives and benefits may be available through the CRA.
Employment and Social Development Canada (ESDC)
ESDC offers information on career planning, financial benefits, labour, and workplace training and learning.
Government of Canada—Benefits for Caregivers
The Government of Canada offers information on benefits, tax credits and other assistance to caregivers.

The following organizations are responsible for providing public healthcare and social services within their respective provinces. All health services can be accessed within each province by dialling 811.

Alberta Health Services (AHS)
AHS is Canada’s first and largest province-wide, fully integrated health system, responsible for delivering health services to over four million people living in Alberta, as well as to some residents of Saskatchewan, British Columbia and the Northwest Territories.
Provincial Health Services Authority (PHSA)
PHSA has a unique role in BC's health authority system: ensuring that BC residents have access to a coordinated provincial network of high-quality, specialized healthcare services.
Regional Health Authorities (RHA)
Manitoba has five regional health authorities. They are responsible for improving the health system, supporting the region and supporting the health of Manitobans.
Horizon Health Network
Focused on patient- and family-centred care, Horizon Health Network operates 12 hospitals and more than 100 medical facilities, clinics and offices, providing services ranging from acute care to community-based health services.
Health and Community Services
A continuum of community-based health services provided through a network of regional health authorities.
Nova Scotia Health Authority
Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Atlantic Canadians. They operate hospitals, health centres and community-based programs across the province.
Local Health Integration Networks (LHINs)
ServiceOntario INFOline: 1-866-532-3161

LHINs are not-for-profit corporations responsible for planning, delivering and funding local healthcare to 14 different geographic areas of the province of Ontario.
Health PEI
Health PEI is responsible for the delivery of publicly funded health services in Prince Edward Island. The organization operates hospitals, health centres, public long-term care nursing facilities, and community-based programs and services.
Integrated Health and Social Services Centres (CISSS) and Integrated University Health and Social Services Centres (CIUSSS)
Integrated health and social services centres (Centres intégrés de santé et de services sociaux or CISSS) and integrated university health and social services centres (Centre intégré (universitaire) de santé et de services sociaux, or CIUSSS) ensure accessibility, continuity and quality of services for people in their territory.
Saskatchewan Health Authority
The newly amalgamated Saskatchewan Health Authority provides most health services in the province, either directly or through healthcare organizations.
Northwest Territories Health and Social Services Authority (NTHSSA)
NTHSSA is responsible for the design and delivery of territorial health and social services planning across the Northwest Territories.
Nunavut Home and Community Care (HCC)
The Home and Community Care program helps Nunavummiut care for themselves with help from family and community members while keeping their sense of independence and well-being.
Yukon Health and Social Services
The mission of Yukon Health and Social Services is to promote, protect and enhance well-being through a continuum of quality, accessible and appropriate health and social services.

To act on someone else’s behalf, at the pharmacy or the bank for example, you need written permission.

While the person in your care can verbally authorize the pharmacy to share information with you, we recommend getting that permission in writing, so you can use it in different places.

The following provinces and territories offer downloadable templates to help you do this.

A “power of attorney for property” is different from a “power of attorney for personal care” (sometimes called a “proxy,” “directive,” “personal directive,” or “representation agreement,” depending on your province or territory). Powers of attorney for personal care are required in the event that the person in your care no longer has the ability to make their own decisions. Powers of attorney for personal care may be more common in situations of mental health issues or cognitive decline. These should be discussed with your family doctor or a legal advisor.

People helping people at Huddol.com

Huddol is an online community dedicated to all topics caregiving and health. Talk with experts and meet other caregivers like you. Learn, share and connect with the largest online caregiver support network in Canada.

Join Huddol

Caregivers bring joy to their loved ones—we bring help to caregivers.

Caregivers go to amazing lengths, embracing their changing role to bring care and joyous moments to a loved one as their health changes. In this video, you’ll see the inspiration behind our caregiver commitment. We see you—and the extraordinary impact of your caregiving.

Watch video

See more stories from caregivers

Gain a better understanding about the challenges and rewards of caregiving by watching the following videos, in which caregivers share their thoughts, feelings and experiences.

Emma is the sole income earner and a caregiver for her wife, who has multiple sclerosis, and their son, who has developmental delays. In this video by well-known travel blogger Nas Daily, Emma describes how the strength and unity of her family has been key to helping them survive their challenges.

Helping her father—who has dementia—with medical appointments, groceries, cooking and cleaning is a big commitment for Anne-Marie. But in this video directed by Nas Daily, she has great advice for other caregivers about seeking out local resources: “You’ll never regret asking for help.”

David Boughner of Teva Canada talks about the critical role caregivers play in Canada’s healthcare system, and why Teva is committed to partnering with pharmacies across Canada to give caregivers the recognition and support they deserve.

Mark Stolow of Huddol discusses the profound impact caregiving can have on a person’s life—mentally, physically, emotionally, socially and financially—and why caring for caregivers is a smart investment.

When pharmacists and caregivers work together, patients get the best care possible. Mark Stolow of Huddol explains the vital role each plays—and why the two are essential allies.

Consultation between the caregiver and the pharmacist

As her mother’s caregiver for many years, social worker Lucy Barylak knows firsthand the challenges that caregivers face. Here, she talks about the stress, guilt and denial that many caregivers experience, and the importance of asking for help.

The healthcare system can be intimidating, and speaking up for the needs of your loved one or yourself isn’t always easy. But as social worker and caregiving expert Lucy Barylak explains, caregivers have a voice—and it deserves to be heard.

Social worker and family caregiver expert Stephanie Erickson stresses the importance of caregiver input to the patient-care process and shares how healthcare professionals can better engage caregivers throughout.

It's important to recognise the limitations of caregivers

As both a pediatric emergency physician and a caregiver to a son with epilepsy, Sasha Dubrovsky has a unique perspective on the care journey. Here, he describes how empowering caregivers to speak up—and encouraging healthcare professionals to listen—results in better outcomes for all involved.

Caregiver survey

If you downloaded any of our resources or discussed your care needs with your pharmacist, we would be grateful if you could complete this brief survey. Your insights will help us make our caregiver support program the best it can be!

Take the survey

Continuing education for pharmacy teams: A pharmacy that listens to caregivers

This three-module training program, available for pharmacists and pharmacy technicians, offers:

insight into the caregiving experience
tools and strategies to optimize the caregiver-pharmacist relationship
resources and information on how pharmacists can support caregivers

This program has been accredited by CCCEP for 1.5 Continuing Education Units. To learn more about this program or to register, please click here.

Help caregivers find your pharmacy

Have you completed the Caregiver-Friendly Pharmacy Training Program? Then, it’s time to let caregivers know how to find you. Click here to add your contact information to our interactive map of caregiver-friendly pharmacies.

Please note: It can take up to two weeks for your pharmacy to be validated and added to the map. If you have any questions, please contact your Teva Canada sales representative.

For more information

If you have any medication questions, please speak with your pharmacist. If you need more information about caregiver resources from Teva Canada, use the map, above, to find a pharmacy that’s been trained to help you.

¹ Disclaimer: Teva is not a healthcare provider, and the information contained on this website cannot replace a doctor’s advice or treatment. You should always consult a health professional for advice about treatment or other medical advice for yourself or your loved ones.

² Disclaimer: Resources on this site contain legal information that cannot be used as legal advice. This information is not a substitute for legal advice, and you should always consult a legal advisor if you need legal advice or have any legal questions about yourself or your loved ones.